New Name - New Team - Same Great Service
Dear Valued Customers,
As many of you are aware, there are some changes coming up very soon at the Salon. After much contemplation, I had to make the difficult decision to stop working for the next few years for personal reasons. As such, there will be a new team taking over the local and all my equipment in order to continue providing you and your furbabies with positive and low stress grooming services, with experienced and passionate groomers. The Salon will be changing name to Le Spaw Suzie.
When will the new team take over?
The new team should be taking over the salon as of October 1st, 2022. They will likely be here a few days at the end of September to enable a more smooth transition, so some of you may get to meet them in advance.
I will remain at the Salon until September 29th. As of September 30th, I will no longer have access to any calls, voicemails, text messages, social media accounts or appointment schedules.
What does this mean for you?
On a day-to-day, it’s business as usual, only now there will be a bigger team at the salon, which means more availability and the ability to accept new clients. I want to assure you, that the new team has the same vision and goal of a low stress and positive environment that your pets are used to. While the name of the salon will be changing, the phone number will remain the same, so you can continue using the same number to call the salon.
Anyone that already has appointments booked for the future, please rest assured that your appointments will remain valid, and that the new groomers will contact you if any changes to the schedule need to be made. Please understand that the cancellation policy will remain the same for the time being, so please remember to contact the salon to cancel or change any appointments you need changed with a minimum of 24 hours notice in order to avoid cancellation charges to your account.
How to book an appointment with the new team?
The online booking system is now open in order for clients to be able to book their appointments with the new grooming team.
Alternatively, you may call the salon as of October 1st to speak with one of the new team members, who will be happy to speak with you and help you book an appointment.
If you are not currently a client at Spaw Melanie, call the salon in order to open your account: 450-233-2494
I would like to take this time to thank each and every one of you. It has been my pleasure to serve you and your furbabies the last few years. Know that they will always be in my heart. While I know that I am leaving you all in good hands with the new team, it is with a heavy heart that I say goodbye to you and wish you all the best of luck for the future.
Melanie
